To do this go to Start, Power and then Restart before clicking restart you have to press and hold shift.
If you do so you will get an advanced reboot menu which includes continue, troubleshoot, and turn off your PC.
Select Troubleshoot, Under troubleshoot you will have refresh your PC, reset your PC, and advanced options.
Refreshing and Resetting is for completely Re installing your operating system with and without deleting your personal data.
If you're having problems with Windows 10 on your PC, you can try to refresh, reset, or restore it. Reset your PC prepares the PC for recycling or for transfer of ownership by reinstalling the OS, removing all user accounts and contents (e.g. data, Classic Windows applications, and Universal Windows apps), and restoring preinstalled customizations to their factory state.
A Reset will only affe…